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Managed IT

Managed IT services for Edmonton businesses

One monthly plan that covers your help desk, security, Microsoft 365 and on-site support, from a local Edmonton team that responds within 2 hours during business hours.

What managed IT from UrFleet includes

Help desk

Real technicians for the everyday problems: passwords, email, printers, slow computers and new staff setups.

24/7 monitoring

Every managed computer and server is watched around the clock, so we often fix issues before your team notices.

Microsoft 365

Licences, users, Teams, SharePoint, Exchange and Copilot, managed and kept tidy.

Security stack

SentinelOne endpoint protection, Avanan email security and Acronis backup on every plan.

On-site support

A technician at your office when a problem needs hands, anywhere in the Edmonton region.

Hardware lifecycle

Warranty tracking, replacements and new computers set up and ready, bought or leased.

Why Edmonton businesses switch to managed IT

Most small and mid-sized offices in Edmonton don't have an IT department. They have one person who is "good with computers", a few support numbers on a sticky note, and a backup nobody has tested. That works until a laptop dies before a deadline, a staff member clicks a phishing link, or Microsoft 365 licences quietly pile up.

Managed IT replaces that with one partner and one monthly plan. We know your devices, your users and your setup, so a call to us starts with answers instead of questions. You get predictable costs, fewer surprises and a team that is accountable for the whole picture.

How we keep your business secure

Security is built into every plan, not sold as an add-on. SentinelOne watches every computer for ransomware and suspicious behaviour and can roll back damaged files. Avanan sits inside Microsoft 365 to catch phishing and account takeover attempts that slip past the standard filters. Acronis backs up your data so a failed drive or a bad click is an inconvenience, not a crisis.

For Alberta businesses, this also supports your privacy obligations. The Personal Information Protection Act (PIPA) expects organizations to protect personal information with reasonable security arrangements, and clinics have added duties under the Health Information Act (HIA). Encryption, access controls, tested backups and patched systems are a big part of meeting that standard.

See it in action: read how CorBec Management Group runs print, IT, security, AI phones and its website with UrFleet.

How getting started works

  1. Free assessment. We review your computers, network, Microsoft 365 and security, and tell you plainly what we find.
  2. A clear proposal. One monthly price based on your users and devices, with exactly what is included.
  3. Onboarding. We document everything, deploy our tools and take over support in a planned way, usually within the first week.
  4. Ongoing care. Monitoring, updates, help desk and regular check-ins so your IT keeps up with your business.

One partner for IT, print and phones

UrFleet also manages printers and copiers, AI phone answering, hardware and leasing. Many clients bring all of it under one plan so there is one invoice and one support team. If you only need IT today, that is fine too. Read more on our UrFleet Managed IT page or see IT support in Edmonton for help desk and on-site details.

Our office is in west Edmonton and we support businesses across the capital region, including St. Albert, Sherwood Park, Spruce Grove and Stony Plain, Leduc, Fort Saskatchewan and Beaumont.

Frequently asked questions

What is included in UrFleet managed IT?

Help desk support, 24/7 monitoring and alerting, Microsoft 365 management, SentinelOne endpoint protection, Avanan email security, Acronis backup, patching, and on-site visits when a problem can't be fixed remotely. Every plan is set up around the devices and people you actually have.

How is managed IT priced?

Managed IT is a monthly plan, priced per user or per device depending on what you run. We quote it after a free assessment so the number reflects your office, not a guess.

How fast do you respond?

We respond within 2 hours during business hours, Monday to Friday 9 AM to 5 PM. 24/7 help desk coverage is available on Premium plans.

Do you help with Alberta privacy rules like PIPA and HIA?

Yes. We set up access controls, encryption, backups and security tools that support your obligations under Alberta's Personal Information Protection Act, and the Health Information Act for clinics. Your privacy officer still owns the policies; we make the technology side hold up.

Can you take over from our current IT provider?

Yes. We document what you have, collect admin access and licences, and move support over in a planned way so nothing is dropped during the switch.

Get Started

Book a free print and IT assessment

Tell us what you run today and we'll show you where the money goes and how to lower it. We respond within 2 hours during business hours.