UrFleet Canada (UrFleet) is a business name of 2668981 Alberta Incorporated, an Alberta corporation located at Suite 102, 21003 100 Avenue NW, Edmonton, Alberta T5T 5X8 ("we", "us", "our"). We provide managed print, managed IT, hardware, leasing, repair and related technology services to businesses.
This policy explains how we collect, use, disclose and protect personal information in line with Alberta's Personal Information Protection Act (PIPA) and, where it applies, the federal Personal Information Protection and Electronic Documents Act (PIPEDA). It applies to urfleet.ca and inksnstuffit.ca, our phone and chat assistants, and our dealings with customers and prospects.
We do not ask for, and you should not send, payment card numbers, banking details or passwords through our website forms or chat.
We collect only what we reasonably need for these purposes, and we will ask for your consent before using your information for a new purpose.
When you submit a form, start a chat, or call us, you consent to us using your information to respond to you. You may withdraw consent at any time, subject to legal or contractual limits, by contacting us using the details below. If you withdraw consent, we may be unable to provide some services.
Information you share with Aria is processed by our AI receptionist provider (Ulio) and its technology providers to generate responses, and is recorded so our team can review it and follow up. Please do not share sensitive personal information with the assistant. You can always ask to speak with or leave a message for a person.
We do not sell personal information. We share it only with service providers who help us run our business, under agreements that require them to protect it and use it only for the services they provide to us, including:
We may also disclose information where required or permitted by law, or as part of a sale or reorganization of our business, subject to equivalent protection.
Some of our service providers, including HubSpot, Ulio, Microsoft, Google and Cloudflare, may store or process personal information in the United States or other countries. While outside Canada, that information is subject to the laws of those countries and may be accessed by their courts, law enforcement or national security authorities. You can ask our Privacy Officer questions about how our service providers outside Canada collect, use, disclose or store personal information for us.
We use a small number of cookies and similar tools on urfleet.ca:
The first time you visit, a banner lets you accept analytics cookies or keep only the essentials. To change your choice later, clear this site's cookies and stored data in your browser and the banner will appear again. You can also block or delete cookies in your browser settings; some features may not work as well if you do.
We use reasonable administrative, technical and physical safeguards, including access limited to staff who need it, multi-factor sign-in on our business systems, and encrypted connections. No method of transmission or storage is completely secure, but we work to protect your information and will notify you and the Office of the Information and Privacy Commissioner of Alberta where required if a breach creates a real risk of significant harm.
We keep personal information only as long as needed for the purposes above or as required by law. Inquiry and lead records that do not become customers are generally reviewed and removed after 24 months of inactivity. Customer and billing records are kept for at least the period required by tax and accounting rules.
You may ask to see the personal information we hold about you, ask how it has been used and disclosed, and ask us to correct it. We will respond within the time required by law (generally 45 days in Alberta) and may need to verify your identity first. To make a request, contact our Privacy Officer.
Privacy Officer: Scott Townsend
2668981 Alberta Incorporated (UrFleet Canada)
Suite 102, 21003 100 Avenue NW, Edmonton, Alberta T5T 5X8
Email: mps@inksnstuffit.ca
Phone: 587.200.4953
If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner of Alberta or the Office of the Privacy Commissioner of Canada.
We may update this policy from time to time. The effective date at the top shows when it last changed. Significant changes will be posted on this page.
Tell us what you run today and we'll show you where the money goes and how to lower it. We respond within 2 hours during business hours.