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How cost per page pricing works

What cost per page pricing includes, how to calculate what your office pays per page today, and when it saves money.

Scott Townsend, UrFleet, Edmonton

Most offices have no idea what a printed page actually costs them. Toner gets bought on a credit card, repairs get paid as they come up, and the copier lease sits on a separate invoice. Cost per page pricing pulls all of that into one number.

What's in the price

With managed print, you pay a set rate for each page your devices produce, usually one rate for black and white and a higher one for colour. That rate covers toner, replacement parts like drums and fusers, and service calls. You're billed monthly based on the actual page counts your machines report.

Work out what you pay today

You can estimate your current cost in about ten minutes:

  1. Add up last year's spending on toner and ink, including anything bought online or at a store.
  2. Add any repair bills and service contract fees.
  3. Pull the page counts from each device. Most show a total on the settings or status screen.
  4. Divide your total spend by the number of pages.

Many offices are surprised by the result, especially on older desktop printers, where cartridges are small and expensive for the pages they produce.

Where the savings come from

Savings usually show up in three places. High-yield or compatible supplies lower the cost of each page. Moving heavy print jobs off small, expensive printers and onto the main copier cuts waste. And catching problems early through remote monitoring avoids emergency repairs and downtime.

When it isn't a fit

If your office prints very little, a managed program may not save you anything, and we'll tell you that. It works best when you have several devices, steady volume, or nobody who wants to be in charge of ordering toner.

Questions to ask any provider

  • Is there a minimum monthly charge, and what happens if we print less?
  • Are parts and labour fully included, or only some of them?
  • How are page counts collected, and can we see them?
  • Can the rate change during the term?

Thinking about new equipment at the same time? Read whether to lease or buy your copier.

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